5 Reasons Why You Should Consider Having a BPO Service in the Philippines During the New Normal

​

​

 In these tough times, various Branch Process Outsourcing (BPO) Companies have been trying their best to provide business continuity for their valued customers around the world. And Philippines is one of the countries that has been continuously leading in the BPO market. If you are someone who is considering to get a BPO service in order to increase your company’s sales profitability, then outsourcing in the Philippines Is something that you must consider since it can provide you the following substantial benefits:

​

1. It Is One of the Fastest Growing Industry in the Country

​

      The BPO companies in the Philippines has always been focusing on the growth of both voice and non-voice sectors for their BPO services. It has been one of the top growing industry in the Philippines for many years. Even during these hard times, BPO companies in the Philippines are still continuously creating ways to grow more. They have always been focusing on innovation when it comes to customizing customer experience and proving great customer service.Their services ranges includes  back office support such as data entry, content creation, accounting, IT and many more. 

 

   2. It Has a Pretty Similar Western Culture

​

     Being a US colonized country in the past, the culture of Philippines has a close affinity with the Western culture. This is why Philippines has a high literacy rate when it comes to using the English Language. With Filipinos having the capabilities to speak fluently in Western-Accented English plus having the trait of being patient, they are considered to have great qualities specially when it comes to dealing with different types of people. 

 

   3. Low Cost, High Profitability

​

      Filipinos are known for being fluent English Speakers and hospitable people which is why they have great qualities when it comes to being a customer service agent. These are some of the factors why they can provide substantial benefits when it comes to increasing the sales profitability of their clients. With the Philippines outsourcing companies offering affordable rates for their clients around the world, the said country has become the perfect destination if you are looking for low cost BPO services with high profitability returns for your business.

​

  4. Large Talent Pool

​

The Philippines has a total population of more than a hundred million, and a large portion of it are capable of speaking English. Filipinos are also known for their resourcefulness which is also an important trait when it comes to certain situations like encountering a technical problem while dealing with a customer.  Filipinos are also known for being active users when it comes to using gadgets and other technological equipment which is also another important factor for someone who is working in a BPO industry. With a large portion of its population having met the necessary requirements of being a call center agent, having an outsourcing service in the country will help you gain access to a large number of talents.

​

  6. It is Supported by the Government

​

BPO Investors in the Philippines are offered numerous incentives that are in favor the business. This includes certain tax exemptions, tax holidays, freedom to employ foreign nationals and many more.

The important factor here is that the government is quick on approving key legislative procedures and changes which are in favor of foreign business who are looking to outsource in the Philippines. This is why Philippines is the best destination if you are considering to get an outsourcing service.